Inside Sales Associate

US Remote-Based / Eastern Time Zone
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We are currently seeking an Inside Sales Associate who will provide inside sales support generating new business in clinical trial ancillary supply chain management. This role in partnership with Business Development leadership will support revenue growth initiatives, identify, and deliver solutions that aid in the client’s success of developing innovative therapies. The Inside Sales Associate as a supporting point of contact will create and foster new and existing customer relationships that will increase account penetration, revenue growth and customer satisfaction within the specified clinical trial business segment. Meet and/or exceed new business development objectives as defined by Business Development strategic plans. This position will be responsible for supporting Business Development Directors in new opportunity setup and entry to the CRM, aligning client specific sales strategy, CRM data updates along with inside account management reports. Other support will include calling on and establishing a client base in tandem with Marketing led campaigns and events, development of a strong pipeline of new customers through direct customer contact and requires professional building relationships.


  • Supporting outside business development team to establish a network of clients with a high level of trust, developing relationships quickly and easily serving as the initial contact for clinical trial supply chain management sales to potential clients.
  • Identify relevant target prospect clients and contacts; able to execute effective account exploration and mining tactics.
  • Communicate effectively with a variety of decision makers and influencers. Identify and classify the sales potential of each client. Apply discovery abilities including prospecting, profiling, qualifying, identifying client needs, and presenting solutions.
  • Provide support to Business Development team by creating & executing various prospecting, and lead/customer nurturing campaigns, as well as providing transactional support as needed on individual lead opportunities.
  • Increase brand awareness by educating prospects on the scope and depth of our solutions while clearly differentiating Ancillare from competitive offerings as the global leader in clinical and ancillary supply chain management.
  • Maintain and manage all information in CRM, ensuring all communication activities are entered into the system, and information is always accurate and current.
  • Work with Business Development team to grow the sales pipeline to consistently meet quarterly revenue/quota goals.
  • Research and remain current on competitor tactics, market conditions and trends in the industry.
  • Participates and works on projects as may be assigned.
  • Meets and regularly exceeds call and contact minimums.
  • Updates job knowledge by participating in educational opportunities.
  • Ability and desire to work a project to completion meeting and or exceeding timeline deliverables.
  • Demonstrate and drive the Ancillare mission, values and strategy.
  • Participate and contribute positively to process improvement initiatives.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job.
  • Travel as may be required.
  • Perform other duties as assigned.


  • BS/BA Degree required, may substitute equivalent experience.
  • One – two years’ relevant work experience in business development or similar fields preferred.
  • Hands-on experience working in CRM similar to Salesforce preferred.
  • Must be proficient in Microsoft Office Suite programs (Outlook, Work, Excel and PowerPoint).
  • Must be able to organize and analyze data.
  • Experience in clinical trials or supply chain management is a plus.


  • Ability to effectively communicate in English both written and verbal.
  • Active listening and exceptional communication skills both oral and written with an ability to positively influence logically and confidently.
  • Ability to effectively communicate on a one-to-one basis and before groups to obtain or provide information.
  • Ability to partner and successfully gain collaboration across all levels of the organization.
  • Ability to work in a fast-paced environment, under pressure of time and conflicting demands, meeting demands while maintaining a professional demeanor.
  • Must have a demonstrated ability to understand clinical trials.
  • Ability to work effectively with little supervision in a team or as an individual contributor.
  • High level of ownership, energy, hands on approach and personal drive.
  • Strong analytical skills and problem-solving techniques.
  • Rigor to adhere to SOPs and regulatory compliances.
  • Demonstrated effective Project Management skills.
  • Ability to effectively use Microsoft Office Suite to capture and present information.